Product Review (submitted on October 26, 2013):
Ordered this product about a week ago and I couldn't be happier with my purchase. I received an email with tracking information about when to receive my plant, and I could not believe that it got to me in 2 days.
The plant was in excellent condition, packed nicely with a care sheet, wrapping all around the plant to keep it tidy, and taped up so it didn't fall apart. It was almost adult-proof! Even though it was in early dormancy, it looks beautiful. Many traps and only a couple were closed. I wondered if they closed because of shipping or because of feeding.... so I took a flashlight out and shined it against the trap, and sure enough I could see the exoskeletons of bugs! How cool!
I am very happy with this purchase, and the hand written note on my receipt gives the customer service an added touch. I highly recommend!