Ethologist wrote:As for mentioning it to the seller. Is it worth it? Will I only annoy him and not get any compensation for getting heavily infested plants? Is this typically acceptable to recieve plants in this condition? I just want to know all this for my future interactions. I don't want to be taken a fool for, nor do I want to place unwarranted demands on sellers. I spent nearly $30 on these two plants. They are a S. pupurea and S. psittacina.
I'd seriously recommend trying to at least score some of your money back.
I'm by no means a salesperson but my advice would be:
Before you treat the plants for the pests, take photos of them. Get as many photos of the plants and infested areas as possible. If you have any receipts or delivery documents, photograph these as well. If you have any emails that would suffice as proof of purchase (online receipts, invoices etc) then take a screenshot of these (by pressing the Prnt Scr button) and censor out any bank details (you can paste the screenshots into a paint program then edit out your details, then save it to your pictures or something). Compile all these things into one email and explain the situation to the seller. Keep a copy of the email and the attachments you send for yourself.
Make a record of any and all emails between you and the seller while trying to get some form of refund or compensation -- in case, Heaven forbid, something goes wrong and you have to go through it again.
The sooner you send the photos and get the ball rolling, the better. I wish you all the best and I hope you can recover your plants and some of your hard-earned money!