- Thu Nov 20, 2014 9:54 am
I agree with MrsMuscipula. I do think it's important to consider that a single, bad experience does not define a store - even multiple bad experiences could be indicative of an issue we cannot see, such as troubles within the supplier's company. (I'm not trying to make excuses here, it is something to keep in mind however.) It's absolutely important to consider both positive and negative experiences, which is why I encourage reviews on the list of online suppliers, that gives people an opportunity to share all their experiences and make an informed decision based on those experiences.
So while I don't dispute the importance of negative reviews, constructive feedback can help a company grow, I feel that a list of companies dubbed as "bad" could do more harm than good in the long run; this is not because negative reviews are bad, certainly not, but rather because I strongly feel both sides of the story need to be considered. Even if a single positive review in a sea of negative ones won't convince you to buy from that company, it at least gives you an opportunity to see things from both angles.