Panman wrote:Hi Matt. I did notice that you use a different service for shipment tracking and that your newsletter comes from Sales@FlytrapCare.com and the forum notifications come from Matt@FlytrapCare.com. Is it possible that something is throttling the number of messages being sent by the Matt@ account?
I suppose it's possible, but all order confirmation emails (not shipping ones) and forum emails originate from the server that houses the website. There could be something causing it related to the actual email address, but I think the underlying sending of emails is identical regardless of the email address. But that certainly gives me a place to start looking, so thanks for that!
Panman wrote:You might see if it is possible for you to clear the queue for that account and to start fresh.
Right, I had considered that. We use SendGrid as the email service from the server. Some of the FlytrapStore emails come from other places, but the order confirmations also originate from this server, so I'm not sure why they aren't experiencing the same slowness.
Panman wrote:The other option might be to set up a different account for the forum notifications and see if it stays current.
That's a decent idea. I'll look to see if there might be a backlog of emails coming from the server for the email address "firstname.lastname@example.org
" and go from there.
Leave the meat for our pet plants