- Sun Jun 05, 2016 4:41 pm
I have to post a very positive review for CZ plants. I've ordered seeds from him several times with no problems. There is always a tracking number to follow your shipment. My last order was lost by the US post Office. It shipped on April 20th. It cleared customs and left a certain Post office May 1st and disappeared. One month after shipping, it still had not arrived.
I contacted CZ Plants and he shipped a replacement order on May 25th.
I contacted the USPS and filed a complaint and investigation request. The package was retrieved from somewhere and delivered June 1st, one month after it left the last known location. There was no damage to the package, no reason or explanation for the delay. 6 weeks from shipping to limbo to arrival.
The replacement package, shipped May 25th, arrived one day later than the original on June 2nd.
I contacted CZ Plants and offered to pay for the replacement order since the problem was not his fault. He declined to bill me for the 2nd shipment. He was courteous and professional every step of the way. I recommend his company highly.