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Customer Service and Testimonials

Customer Service Info

Testimonials

I will be telling my friends about your great service ...

I just received my second order from "Flytrapstore.com" and could not be happier ...

Just wanted to personally say thank you for the best plant now in my collection, hands down ...

I have never seen such a healthy plant ...

This is the mother of all excellent sellers! ...

My hobby has progressed a great deal because of both of you ...

Guys, You do a Great Job. Most places do not compare to the quality ...

I just wanted to tell you how pleased I am with the purchase ...

I ordered a few Venus flytraps from another nursery a couple months ago ...

Its like you guys were born to raise these plants ...

Thank You for the awesome Flytraps! ...

The plants I continue to receive from your business are so perfect ...

Read more ...

Newsletter

Newsletter
 

Testimonials from customers of FlytrapStore.com

 

The FlytrapStore was the second seller we went to after having dealt with a competitor. The plant we bought from him was not in good shape to begin with and died soon after. I suspect it was a shipping issue. When we ordered from the FlyTrap Store we were not prepared for how rapidly the VFT would arrive. Also it was packed with a care, by someone who must love VFT's. We have lowered expectations living in arid South Texas, but the VFT sent to us is thriving. Out of the box with no dead leaves or black anywhere, and a couple of hours in the sun-with a dash of distilled water-perked it right up. Leah patiently answered several e-mails I sent and has been very helpful. From the neophyte to the experienced grower, I unhesitatingly recommend the Fly Trap Store for your purchases. —MB, Texas, US

You have the best customer service of any business I've ever dealt with, even going beyond what your customers should expect! Thanks for all the healthy plants you sell. —BW, North Carolina, US

Just a word about my recent order: received yesterday and, as usual, you guys rock! Plants look healthy, and the extras are greatly appreciated. The only reason I ever buy anywhere else is availability. Understandable, considering how much you guys rock. Everyone wants your plants! I have another order that I'm expecting to arrive in the next day or two; can't wait! Thanks again for your generosity with your orders! Rarely is such a trait found in this "industry". Peace! —SB, Illinois, US

Hi Matt and Leah, I want to thank you both personally for you professional service and kindness you guys provide. The plants have been nothing short of just the best I have found from any place I have ordered! My daughter and I love watching them grow and are in such amazement on how they each develop their own personality! And thanks for the little notes you send with each order. —Jim and daughter, Pennsylvania, US

You guys have the nicest plants and the best prices! I wish you carried Nepenthes too. You guys always take such great care of me whether you are saving me money on shipping or sending me great plants I know I will never be disappointed! —KS, Montana, US

I have never seen such a healthy plant with such a long well defined root system. How do you grow these beautiful VFT plants? You two greenthumbs are just unbelievable. —ML, New York, US

I have received my Pink Flytrap today and it looks amazing. The traps on the plant are enormous. I just wanted to tell you how pleased I am with the purchase and that I am definitely going to buy another one from you guys. —AB, New Jersey, US

This is the mother of all excellent sellers! Excellent communication, excellent packaging, fun to deal with, excellent prices, attention to detail, simply the best of the crop! —JC, Malta, Europe

I will be telling my friends about your great service, great plants and the way you treated my orders, and the great job in info. on your wonderful Web. site! So glad I found you guys! Thanks again, for the plants I got are much more then I was thinking I get for this time of year and I know I got a great deal! I'll be ordering again SOON!" —DLB, Texas, US

I just received my second order from "Flytrapstore.com" and could not be happier. You guys package your shipments really well. All the plants arrived happy and healthy. One of the things i just ordered was the "Giant Mystery Box "and i have to say, it was fun not knowing what i might be getting when i opened the box up. It was really cool getting plants i did not have already. Once again, thank you for the great plants and the TLC you give them. —AC, Washington, US

Just wanted to personally say thank you for the best plant now in my collection hands down can't wait to order from you again. —BM, Massachusetts, US

I ordered a few Venus flytraps from another nursery a couple months ago because you happened to be out of stock of the ones that I wanted to order at the time. When they arrived, I was disappointed. But then, I thought about it and realized that nothing about the order was "bad". It was simply because my expectations were so high because you both set the bar so darn high -- that just shows how awesome you guys are. —NN, California, US

My hobby has progressed a great deal because of both of you, and I am definitely a satisfied customer! You guys run a great business and I'm happy to support it! —DM, Texas, US

Guys, You do a Great Job. Wanted to say that and you both should be proud of yourselves as most places do not compare to the quality of plants that you guys sell. —JT, Pennsylvania, US

Its like you guys were born to raise these plants. I am more than 100 percent satisfied. i am so glad i found the flytrap store because its the only place i can trust that what I receive is over outstanding quality. For this kind of quality, You must love to grow these plants. Its amazing how good your communication is and how you always manage to make the customer completely satisfied. —AB, Michigan, US

The plants I continue to receive from your business are so perfect, they're like little gemstones (Especially The Small 5 Plant Bundles.) As always, your generosity is never taken for granted. Thanks for all the XTRAS. —SL, Maryland, US

Thank You for the awesome Flytraps! The Bohemian Garnet I ordered a while back is doing great and is producing lots of new traps. The B52 and A2 are spectacular, I was surprised at how well they looked when I received them. Not one of their traps died from being transplanted. The Big Mouth and Paradisia look superb as well. I am extremely satisfied with the plants I got. I will be buying more in the future! Thank You for the awesome website, service, and plants. —JC, Texas, US

Just would like to say your traps are the best I've seen online!!!! I am so happy with them. I have made mistakes ever buying from somewhere else...you guys have amazing traps!!!!!! Will place another order very soon!!!! Thank you so much for showing pride and quality in your traps. —WL, New York, US